Returns from:

www.mynumberplate.com.au

www.myhousenumber.com.au

www.myclockface.com.au

To return a MY product: Just mail the product back to us with your original order number clearly marked

What can be returned: Most of the items we sell can be returned. All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.

What cannot be returned: No returns will be accepted after 30 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.

Please note that we cannot be responsible for:

• Spelling, punctuation or grammatical errors made by the customer.
• Inferior quality or low-resolution of uploaded images 
• Design errors or disatisfaction introduced by the customer in the design creation process.
• Errors in user-selected options such as product type or size.

Returns for refund: must be made within 30 days of receipt of purchase.

Returns for exchange or store credit: must be made within 30 days of receipt of purchase.

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

To return your items:

Write the order number in a conspicuous place on the outside of the return parcel.

Address the package as follows:

Product Return

Order # ...........

PO Box 123, Runaway Bay, QLD, 4215, Australia